POP MART Funan stands as Southeast Asia's first official flagship store for the internationally renowned collectible art toy phenomenon, opening in January 2021 to bring the addictive world of blind box collecting to Singapore's enthusiastic toy and pop culture community. Located strategically at #01-02 Funan Mall, directly opposite The Adelphi, this vibrant 2,000+ square foot retail space showcases the futuristic design concepts that have made POP MART a global sensation, featuring sleek interiors, wide shopping aisles, and eye-catching visual merchandising that creates an immersive experience for collectors and newcomers alike. The store operates daily from 11:00 AM to 9:30 PM, providing ample opportunity for enthusiasts to explore the ever-changing selection of limited edition figures, exclusive Singapore releases, and popular series from renowned designers.
The store's extensive collection features beloved characters including Molly, Dimoo, SKULLPANDA, Pucky, Labubu, and Bobo & Coco, created through collaborations with famous designers like Kenny, Pucky, and Kasing Lung who have revolutionized the art toy industry with their distinctive aesthetic visions. The addictive nature of blind box collecting—where customers purchase sealed packages without knowing which specific figure they'll receive—creates an element of surprise and discovery that has captivated collectors worldwide. Special 'secret,' 'hidden,' or 'chase' figures add extra excitement to the collecting experience, while exclusive Singapore-only releases like the Pucky Rose Knight Baby provide local collectors with unique items unavailable elsewhere in the world.
Beyond retail, POP MART Funan serves as a community hub for Singapore's growing art toy culture, hosting engaging events, promotions, and educational experiences that foster connections among collectors and introduce newcomers to the hobby. The store's strategic expansion from their original Funan location to an even larger flagship at ION Orchard demonstrates the tremendous growth and enthusiasm for collectible art toys in Singapore. Whether seeking to start a new collection, hunting for rare chase figures, or looking for unique gifts that combine artistry with playful surprise, POP MART Funan offers an enchanting retail experience that transforms toy shopping into an adventure of discovery and artistic appreciation.
was trying to pay my for item, went over to the counter, patiently waited for the 2 sales assistants to finish their conversation. I was served by the girl with glasses on, with her hair clipped up, she scanned my item and asked me in a unpleasant tone, if I had popmart membership. (I don't)
I know the item cost $13.90 and was trying to open my Apple Pay, when she told me the price the first time (with the same unpleasant tone), I looked up at her and nodded my head (to show that I've acknowledged), not too sure if she saw me nodding my head, but then repeated the price again, with a louder voice and even more unpleasant (which I deemed rude) tone. (she does not seem like she wants to serve me at all)
not too sure if she was having a bad day, but i honestly think that she is in a service industry, she should stay professional at all times.
Day
Poor customer service, very rude female staff with unruly hair. If you’re not able to speak nicely to customers, what’s the point of doing a customer service job?
Just read the other one star reviews to see the problem is the same rude impolite staff. I can’t believe I have to say it’s not ok to address your paying customer as “Aye”.
To the Popmart Management - your toys are supposed to represent joy and youth. No need to ruin a customer’s experience by having older staff that’s not trained well and rude. Or at least put in the practice to ensure they are well trained and polite. It may be hard to believe, but the youngsters at other outlets like Popmart Ion and Tampines are way more polite and better at their job in my experience.
Mind you, I’ve purchased blind boxes that came with missing piece, blind boxes with damaged item, blind boxes that boxes are delivered in bad condition but I’ve never left a bad Google review before. This one takes the cake.
Positive Reviews
L.S. (QiQiQiQiQi)
A big thankyou to the staff Alexis, Lina and Kaiwen 🥰 Kaiwen was very patient waiting me at the counter for me to top up my card🤣 Lina was also happy to answer my questions and went to the warehouse again and again to get replacement products😙 (MickyDimoo was a bit defective) Alexis! After our brief conversation I know that she is a senior POPMART supporter from Negora period til now 😲 She helped me unpack and check if there was any defect, and it made me feel eazyyy to have her help me check the Dimoo🤪
只能说人怎么样看的感觉的东西/事情就怎么样，peace✌🏻
KC Eng
Always a pleasant experience in Popmart Funan store. This store would be my 1st choice when there are new launches. The team are very courteous and manage the crowd well.
Bravo to Anna Ng, Gabriel & Alexis. The team is friendly, knowledgeable and humble. The store gets abit busy and tense, but always receive a smile and thank you. It’s a warm and welcoming store. They will always update on upcoming launches and will invite you to return.
CS* Chia
A visit to Pop Mart. Clean, spacious and good varieties available. Staffs were friendly and helpful. We stayed for 15mins looking through the varieties. Left happy.
Asia Apparel
Comprehensive popmart collections. Been here a few time. Overall the experience is ok.
Regina Tan
Anna from Popmart Funan delivers exceptional service and possesses good product knowledge. She is very helpful and polite and service with a smile. She goes the extra miles to help customers too for promotions, etc. and always maintain a calm and cool disposition ! Excellent service attitude from such a young staff , a rarity these days !
SeungJun Kim
What an interesting experience visiting this "mini statue collection" store! Probably my first time ever purchasing such "toy statue" (is this how I describe it?). Never been into hobby of such collection, but after today's visit, I could somehow understand why the fans would go crazy over these collections
My friends who are into the Pop Mart collection described this as "addictive like drugs". As a SpongeBob fan, I took only a few seconds to decide and purchase the SpongeBob Pop Mart figure, and I wouldn't mind purchasing more in future. My friends and I will be using what we purchased here to take photos together when we travel next time! Enjoyable experience
michelle min
I visited Pop Mart Funan today, hoping to try my luck at finding a Labubu plushie. From the moment I entered the store, I was impressed by how clean and well-organized it was. The soothing and pleasant music added to the welcoming atmosphere.
I approached a female staff member who had been speaking Thai with some customers, and I was genuinely amazed by her multilingual abilities. When I asked her about Labubu, she was incredibly friendly and honest, letting me know that it wasn’t available at the moment and encouraging me to wait patiently for the next restock. She even wished me luck in finding my dream Labubu secret edition as I left.
Even though the Labubu plushie wasn’t in stock, I decided to stay and purchase a few other products. While I was browsing, I noticed her diligently tidying up and restocking the shelves—her efficiency was truly impressive.
Before I left, she kindly updated me on the upcoming product launches and explained the membership points system. I was thoroughly impressed by her professionalism and attention to detail.
I want to commend the Pop Mart management for having the foresight to hire such talented staff members who can speak multiple languages, making the store feel truly international. I’m not sure if her name is Emma or Anna, but her exceptional service has made me a loyal customer. I will definitely return to Pop Mart Funan!
MsOmNom
Popmart at Funan Mall, Singapore: A Unique Pop of An Experience
If you're a fan of Popmart or simply enjoy browsing through collectibles and art toys, the Popmart store at Funan Mall in Singapore should definitely be on your list. Take note that this store is actually outside the mall, near the main entrance, alongside the road. While this might require a brief walk in the heat, it's worth it once you step inside.
This Popmart store is quite large compared to some of the others in Southeast Asia, and it offers an extensive variety of products but I did hear that selected models are sold out very quickly. From their classic blind boxes to limited-edition collections, there's something for everyone. The store's layout and design are quite impressive, with a spacious interior that gives it a contemporary art museum-like feel. You can take your time exploring the displays without feeling rushed, which is a refreshing change compared to other crowded Popmart locations, such as those in Bangkok.
One thing that stands out about this Popmart store is its decor. The space-age theme is a unique touch that sets it apart from other Popmart stores in the region. The sleek, futuristic design, combined with the wide variety of collectibles, makes for an engaging and visually appealing experience.
Whether you're a seasoned Popmart collector or just curious about what the buzz is all about, this store is worth a visit. Even if you're not planning to buy anything, it's a fun place to explore and get a sense of the diverse range of Popmart products. Plus, with its less-crowded ambiance, you can enjoy your time browsing without feeling overwhelmed by crowds.
Overall, the Popmart store at Funan Mall offers a nice experience. The combination of its spacious layout, extensive product variety, and futuristic decor makes it a standout destination for Popmart fans and collectors alike. So, if you're in the area, don't miss the chance to check it out
SM Yuen
Always love coming to Funan outlet! Brings back fond memories as it was how I started my popmart journey with Tony many years ago! Over the years, got to know Alexis and Anna better.. Steph too.. what I really appreciate is their professionalism and sharing the various ongoing promotions - which helps a lot! Small stuff but it’s the thought that counts… 5 stars for taking care of long time, serious and authentic clients! Keep the spirits up and continue the great customer service !
Paulo Lontoc
I visited Pop Mart Funan today and was assisted by Anna and Alexis. They were very attentive and helpful with all my queries. Even my son was very happy with our purchase. I will definitely come back again soon. Thank you guys🙌🙌🙌 …
chickie duckie
Funan stands out as the most serene and immaculate popmart store I've ever been to. Upon entering, I'm consistently impressed by the staff who manage to welcome customers warmly even during busy times – a level of service I've never encountered in other popmart stores.
The friendly and helpful Malay male manager adds to the positive experience each time I visit, contributing to the store's well-maintained and clean environment. The presence of good music enhances the overall atmosphere.
I'd like to highlight the dedicated specs lady with a ponytail, who ensures the blind boxes remain in excellent condition amidst customer activity, making sure all the boxes are not being squeezed by other customers! She goes above and beyond by regularly updating me on promotions and new products. Kudos to the Funan team for maintaining this exceptional attitude! Deserve a 6 stars!
JoeY Loraine
I had the most wonderful experience at Pop Mart Funan today with Anna, Kathryn, Alexis and Cynthia... Thou I had many angry incidents with other Pop Mart store and tiktok online purchases, Funan store always feels different from other stores whenever I visit.
Great shout out to Anna especially. She is the 1st Pop Mart person that came up to me to ask me what I'm looking for and helped me with my purchases. Other stores are too busy and crowded to find a staff to ask about the products. I'll give Pop Mart another chance after I had nice communication with the staff at this store in a respectful manner... Be kind to all staff and customers. It is really stressful to handle so many questions from anxious customers everyday, especially on launch dates. Jiayou & keep up the good service!!!
Rachel Ong
I love going to POPMART Funan. The staff is always so friendly and approachable especially Anna! Each time I go there, I feel so at home and welcomed by Anna’s service and help that she gives me. She is well versed in the products in the store and is able to advise me with a lot of my queries. Her cheery and happy personality is such a beauty and I always look forward to seeing her at POPMART Funan. Thank you, Anna, for making my experience at POPMART such a hip and POP one for me!! See you soon, Anna!
