Happened to be served by the lady boss mother. She recommended me those clothing that suit my dressing style. Good service and I bought many beautiful clothing in the shop. Besides, she told me that they used to be online retail but decided to open a shop because they wanted customers to feel the clothing materials. As they made an effort to choose the best material to be tailored into clothes. Lady boss designed the clothing and made in Hong Kong. After trying on the clothes, it's very comfortable and stylish. Frankly speaking, these type of materials and good stitching will cost much more in those known brand shop (e.g. Mango, Zara, Forever New). Also know that this is a local Singapore brand. I love to support local and will drop by the shop if I happen to do my window shopping in Funan. Again, thank for the good service, good recommendations and value for money clothing.
L LL
5
Thank you for the exceptional service especially Tricia's dedication! Despite its nearing closing time, she graciously assisted me and she didn’t rush me and even patiently guide me through my selections. I truly appreciate the quality of your outfits and outstanding customer service🙏 …
Eunice Tan
1
Terrible experience with the service here.
Bought a dress here and after getting home, realized that I was given a piece with different style (there were 3 very similar dresses with the same color). Thought it could have been an honest mistake so I went back for an exchange a few days later and was told that the one on the rack was the last piece. That piece had a slight stain (which the staff kept insisting I could just wash it off on my own), but I didn't want to take any chances so I asked if I can get a refund instead.
Staff said they don't do refunds but I can exchange it for another piece in the shop. My fiance really wanted me to get a refund at this point because he felt that we were given the wrong dress and if we knew that the rack one was the last piece we wouldn't even have made the purchase. But anyways I thought I didn't want to make this a big issue and cause problems for people so I can just find another piece that I might want to wear.
Tried really hard but I didn't really end up seeing anything I liked. That was when the staff came up to me (about 20mins after I first entered the shop and passed them my previous dress) and said they saw some stains on the dress and I wouldn't be able to do the exchange now.
The stains were pretty obvious and bright red. The kind that I'm sure I would have seen it before packing it, or the staff would have seen it when they first received the dress from me when I walked in.
Long story short, I tried reasoning with the staff for a bit but was honestly too flabbergasted at how ridiculous this situation was and decided that all this wasn't worth my time.
I hope no one else experiences the same thing. PSA for everyone dealing with this shop to check the clothes during purchase VERY THOROUGHLY, and when doing an exchange, hold your piece with you until you do the actual exchange, to be safe.
Tiffany Chen
5
Great service , good product . Value for money. Quality is better than on line shop 👍🏻 Highly recommend …
Claudia Tan
2
Love their style and neutral colours. Their staff is also very friendly. However….. their sandals broke down less than a month after I bought them. I contacted them on FB but no response. I brought it back to the shop 2 weeks ago and the lady kindly said she will look into it.
Style 7/10
Colours 10/10
Comfort 9/10
Durability 2/10
Nath
5
Staff always friendly. Very nice variety of clothes that are affordable and of decent material quality. Good for sweaters and jumpers to layer if you’re going somewhere with fall/winter climate but dont want to break the bank.
Kyler M.
5
This place has the cutest dresses! And affordable! The staff were SO nice. Accidentally I left behind a shopping bag and they stored it safely until I returned.
Kate ChuChu Lee
5
Great customer experience and staff are helpful! Definitely this is the goto places for my work wardrobe and outing apparel - OOTD great buys!
Stella Liu
5
Great styles. Very comfy clothes. Definitely will come back. Service was very good!
Siti Suhailah
5
Quality of clothes is good and perfect for travel outfit. Very friendly and accommodating staff as well. Will come back