Reviews for Sonata Flagship Store

Josephine Boentoro

July 27, 2025

4

Got a great soft shoe fitting from a female staff member. She was able to pinpoint the best shoe sizes and gave appropriate recommendations for my feet. The experience was smooth and quick without feeling rushed. I also appreciate the barre in the fitting area to give a good feel of being in class. She also gave excellent leotard recommendations, but I did not get any as they are quite expensive. The shoes were reasonably priced though, will be going back when I need them!

Cheong RT

July 27, 2025

3

Really nice place to buy dance wear(for me it is ballet wear). It has a very cosy feeling to the place. Pointe shoe fitting is OK, but one of the fitters was abit negative when I fitted for my first pair, they were the right size just that they made the experience abit uncomfortable

Lulululu

July 27, 2025

1

Experienced very bad service today with a male sales, he picked up a wrong size for my kid, I told him it was not right when kid puts on and need to change to smaller one, but he is not patient at all, he was like, either get this or go. It is the shop that ballet teacher requires to get it otherwise I will leave immediately. Missing very much my last time excellent shopping experience here with the help from the other two female sales, they guided us how to select a proper ballet shoes for the kid that I leaned a lot from them, I love the shop but impression got ruined by the poor service today.

elliot la chon

July 27, 2025

1

What a bad experience! We tried pointed shoes for my daughter , it was the 2nd shoes we purchase at this shop . on the day , they didn't have the right size for my daughter , and they asked me to pre-order it. so I did pay the payment, after that they didn't mention anything, but told me they will call me once they have the shoes. . 2 weeks later , I called them again to check if the shoes are arrived. I was told, they need the transition number , as they could not check record for me even I gave them the date, timing of our purchase day and the roughly price I paid , they even had our pointed shoes trying appointment, they speak out my daughter"s name .... after 10min. on the phone , I was told, they have no time for it, ask me to email their admin side. I can not believe this kind of service . Highly advice you to Avoid this unprofessional place. Till now , we have no shoes after we paid , the lady who works there and pick up the phone didn't want to spend time to check the records for us . Can not believe that we had this kind of service in Singapore . 1 star is too much for them !

Tausar Bao

July 27, 2025

5

Got a pointe shoe fitting by Denise who was most helpful and patient in every way ! Thank you for making my experience a memorable and pleasant one .