Sonata Flagship Store at Funan Mall represents a premium timepiece destination offering Singapore's watch enthusiasts access to one of India's most renowned watch brands, celebrated for distinctive designs and exceptional value in the luxury accessories market. As part of the prestigious TATA group, Sonata has established itself as India's largest selling watch brand by volume, bringing decades of horological expertise and reputation for reliability to Singapore's competitive luxury retail landscape. The flagship store showcases Sonata's comprehensive collection of analogue, digital, smart analogue, hybrid smartwatches, and analogue-digital varieties, each featuring carefully crafted details and innovative functionality that appeals to diverse style preferences and lifestyle requirements.
The store's curated selection highlights Sonata's commitment to timeless design through watches featuring various dial shapes including oval, rectangular, round, tonneau, square, and asymmetrical configurations, complemented by advanced features such as chronograph functions, date displays, luminous elements, altimeter capabilities, and comprehensive calendar systems. Premium sub-collections including Poze by Sonata and SF by Sonata demonstrate the brand's evolution into luxury segments while maintaining their core philosophy of delivering sophisticated timepieces at accessible price points. These collections utilize high-quality materials and precision engineering to create durable, reliable watches that bridge the gap between luxury aesthetics and practical affordability.
The Sonata Flagship Store experience extends beyond simple retail to include expert guidance on watch selection, maintenance advice, and authentic warranty services that ensure customer satisfaction and product longevity. The store's strategic location in Funan Mall provides convenient access for both local watch collectors and international visitors seeking authentic Sonata timepieces backed by official warranty and service support. Whether customers seek elegant dress watches for professional settings, sports watches for active lifestyles, or statement pieces for special occasions, the Sonata Flagship Store offers comprehensive options that combine traditional watchmaking excellence with contemporary design innovation, making quality timepieces accessible to Singapore's diverse community of watch enthusiasts.
Experienced very bad service with a male sales, it is already 1 month that I am trying to get refund , at least excuses for the behavior and the sales methods. the sales guy sold a pair of orthopedic ballet shoes to my daughter which was not what she asked for and she told him even the reference of her last ballet shoes. She told him it was painfull and she was not feeling well but he pushed her to buy this one not another one . It seems this is the same sales man as previous review . The customer team does not really care . Another girl of the ballet team had issues with this shop , the products sold are good quality .
Karissa Cloe
Scam. They will try to hard sell the most expensive pointe shoes that supposedly do not require a toe pad and will last a long time. The only reason it will last long is because it simply does not work. Many of my friends (me included) got convinced into buying a pointe shoe three times the regular price. Gaynor has already discontinued that particular design, please don’t fall into the trap of blindly buying everything the SA asked you to. Always consult you ballet teacher first.
C
Service was fine but the ballet flats I bought had a manufacturing error. The elastics were sewn on the wrong way, so the shiny side is facing inwards while the soft, fuzzy side faces outwards. Can’t get an exchange or a refund for that.
Christine Chan
Pre-paid and bought a ballet character shoes on 10th Nov 2024. Was told the shoes will arrive in December. Called in December, not yet, will arrive in January. Called again in January, not yet, after CNY. Today (10th Feb 2025), 3 months later, the shoes still not here. No updates from the store. Every time I need to call them. WHAT IS GOING ON??? Deserved zero star, if i could.
Cher
came here at like 3:20pm. Shop was completely empty. Counter lady asked if she could help me . I told her I never had a pointe shoes and would like to get fitted for a pointe shoes for my first time. She said I needed an appointment prebooked to come for a fitting because it would take 45 mins. Then she said she would check when her next appointment slot was -4pm she said. Then she proceeded to say without booking I could try a maximum of 3 pointe shoes. I told her I didn't mind I would like to try! Then she proceeded to say cannot because I didn't know the specific shoe brand and size ...... I told
her I was a size 38 she said cannot . Huh didn't i just tell you it was my first shoes. Lousy customer service . Entire shop empty i can hear two girls chatting at the back, at first you told me i could try 3 then she insisted I couldn't . I would never come back here again! Recommend going to Capezio for excellent customer service !
Naomii Lam
I asked the staff questions and they did not answer properly, left feeling scammed because I was misinformed.
Cheong RT
Really nice place to buy dance wear(for me it is ballet wear). It has a very cosy feeling to the place. Pointe shoe fitting is OK, but one of the fitters was abit negative when I fitted for my first pair, they were the right size just that they made the experience abit uncomfortable
Lulululu
Experienced very bad service today with a male sales, he picked up a wrong size for my kid, I told him it was not right when kid puts on and need to change to smaller one, but he is not patient at all, he was like, either get this or go. It is the shop that ballet teacher requires to get it otherwise I will leave immediately.
Missing very much my last time excellent shopping experience here with the help from the other two female sales, they guided us how to select a proper ballet shoes for the kid that I leaned a lot from them, I love the shop but impression got ruined by the poor service today.
elliot la chon
What a bad experience! We tried pointed shoes for my daughter , it was the 2nd shoes we purchase at this shop . on the day , they didn't have the right size for my daughter , and they asked me to pre-order it. so I did pay the payment, after that they didn't mention anything, but told me they will call me once they have the shoes. . 2 weeks later , I called them again to check if the shoes are arrived. I was told, they need the transition number , as they could not check record for me even I gave them the date, timing of our purchase day and the roughly price I paid , they even had our pointed shoes trying appointment, they speak out my daughter"s name .... after 10min. on the phone , I was told, they have no time for it, ask me to email their admin side. I can not believe this kind of service . Highly advice you to Avoid this unprofessional place. Till now , we have no shoes after we paid , the lady who works there and pick up the phone didn't want to spend time to check the records for us . Can not believe that we had this kind of service in Singapore . 1 star is too much for them !
Positive Reviews
Rachel Tan
I am an adult beginner who came to get myself new canvas flats. Because of my lack of experience, I didn't know what I should get. But the helpful staff saw me looking at the sample shoes and asked if I needed any help. She measured my feet and let me try several brands and even told me what was popular, what the shoe was designed to do, or what suited my foot more. I ended up picking one I felt the most comfortable in after only a short while of trying. I wish I got her name to put here but everyone else in the staff were also very kind.
The shop was very tastefully designed with barres and mirrors on the shoe trying area and the dressing room so you can check yourself any time. I did not get any thing else from the shop but there were lots of leotards and skirts of different designs. If I ever need any ballet apparel I will definitely be back here ☺️
Angelyn Tan
Came to the store as an adult going for her first ballet class so I lacked knowledge on which shoes would be suitable. The staff that tended to me had asked if I needed assistance and gave me advice on beginner shoes as well as helping me out with leotards.
She also answered all my questions and was overall helpful. The store itself is well organised and clean with fitting rooms and area designated for shoe try ons.
Germaine Chia-Chng
We made an appointment for my daughter’s first pointe shoes. Emily attended to us and was really friendly and thorough. We tried on 3 pairs of pointed shoes before Emily recommended the best-fitting pair. She also explained how to care for the shoes and when would be the optimal time to change them. Overall, the fitting experience was smooth and pleasant. When we went to pay for our purchases, the lady at the counter was also friendly and helpful. Will definitely come back for future purchases.
Everecia Marvelie Tjawinoto
I had my first pointe shoe fitting here. The pointe shoe fitter was very nice. The location of the store is extremely convenient. The store sold so many different dance related products and I was really pleased with the options.
Josephine Boentoro
Got a great soft shoe fitting from a female staff member. She was able to pinpoint the best shoe sizes and gave appropriate recommendations for my feet. The experience was smooth and quick without feeling rushed. I also appreciate the barre in the fitting area to give a good feel of being in class. She also gave excellent leotard recommendations, but I did not get any as they are quite expensive. The shoes were reasonably priced though, will be going back when I need them!
Tausar Bao
Got a pointe shoe fitting by Denise who was most helpful and patient in every way ! Thank you for making my experience a memorable and pleasant one .
