I rarely give reviews but the guy who helped me out with my purchase decision really deserve it. Wilson was such an incredible help and knowledge fella. He really helped me a lot in understanding the different products and answered all my questions. Thumbs up to Wilson for such an exceptional service. You have a rare gem in your company.
oXRYSTALo Ong
5
My RazerStore Funan Experience: A Family Affair (5/5 Stars)
Rating Breakdown:
• Service: 5/5 (Outstanding, patient, knowledgeable staff who provided personalized recommendations and expert advice)
• Atmosphere: 5/5 (Immersive zones showcasing the latest Razer gear in a vibrant and engaging way)
• Product Selection: 5/5 (Wide range of products, hands-on experience allowed for trying out different options)
Overall: 5/5
My daughter, Donkey, and I recently embarked on a mission to Funan Mall's RazerStore to find the perfect gaming headset for her. From the moment we stepped inside, the experience was exceptional. The store's immersive zones immediately captivated us, showcasing the latest Razer gear in a vibrant and engaging way.
What truly stood out, however, was the outstanding service we received. The staff were incredibly patient and knowledgeable, taking the time to explain the differences between various headsets we considered. They expertly guided us, recommending a headset perfectly suited to the games my daughter enjoys. This personalized attention and expert advice made all the difference, transforming a simple shopping trip into a memorable experience.
The hands-on experience was fantastic; my daughter could try out the headsets herself, ensuring the perfect fit and sound quality before making her decision.
In short, our trip to RazerStore Funan wasn't just a purchase; it was a family adventure fueled by exceptional service and an immersive gaming atmosphere. I highly recommend this store to anyone looking for a top-notch gaming experience, whether you're a seasoned gamer or just starting out. The commitment to customer service and the wide selection of products make it a truly exceptional retail destination.
Rod3y
5
Amazing service as expected in Razor Store. Shout out to Wilson for recommending us to get through blackwindow v4 and deathader v3 pro. Also special thanks to Dom for recommending Viper V3.
Angie Rahmat
5
Hello ! Willing to share my personal experience with Andi from Razer Funan store.
I had hard times to find Nommo V2 Pro here at Indonesia even tho we have Razer Indonesian Flag Shipstore, they said it's discontinue. So i tried to buy one from Razer Singapore, and after sometime i managed to find Andi from Razer Funan. The goods was only available at Razer HQ at that moment and its closed on saturday which was the day i arrived at singapore, but thankfully Andi managed it so we could pick it up at Razer Funan instead ! Thank you so much for the help Andi !
Don Ho
5
Suraj is very good at product knowledges I’m impressed by his intro to the deathadder v4 pro & brought it ,in fact I’m looking forward later on the charging mouse pad too
Matthew Ong
5
Excellent service from sales person dean! 👍
Been here a few times and was served by dean, friendly and helpful salesperson. With his help manage to get what i needed. Overall, its a nice & pleasant purchase experience!, highly recommended 👍👍 …
jesse zhang
5
Khyn is really nice and helpful that explain many useful info to us
Doraemon
5
Kitty and I recently took Aerin to the RazerStore at Funan Mall. Her birthday is just around the corner, and she’s been wanting a new gaming headset. We knew that RazerStore Funan would be the perfect place to find it.
Right from the start, we were blown away. The store is incredibly immersive. They've got these awesome zones showcasing the latest Razer gear in a vibrant, engaging way. We were instantly transported into a world of gaming and tech. But what truly made the experience incredible was the amazing service we received.
The staff, especially Wen Ze, were so patient and knowledgeable. He was very patient and helpful, explaining the pros and cons of the different range of headsets within the shop, catering to Aerin's needs. He even demonstrated how the headset cushion can be replaced, teaching us how to detach the cushion and replace it. We took his recommendation based on the design of the headsets and Aerin's needs and requirements.
We were surprised that the headsets had an additional discount. The headsets originally cost $209, and we only managed to get a headset at $157, which was a good deal.
Our trip to RazerStore Funan wasn’t just a shopping trip; it was a real tech experience and a fun birthday adventure for Aerin. It was fueled by exceptional service and an immersive atmosphere. We would recommend this store to anyone looking for a top-notch gaming experience, whether you’re a seasoned gamer or just starting out. The commitment to customer service and the wide selection of products make it a truly exceptional retail destination.
Anillio
5
Had a wonderful time here. Andy was very patient and answered all my questions. He helped me understand what mouse was best for me. Would definitely come again!
Cindy
5
Jonan has been excellent! I was getting a replacement set and he was very knowledgeable and helpful to guide me to get what's essential and compatible for the computer.
Amazing customer experience 💯