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Rating Summary

3

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for KOI Thé Funan

Zicko James

Zicko James

2

While the ordering process was smooth, I experienced a long wait for my drink. I noticed it was ready and labeled at the counter but was not handed to me. Instead, staff served other customers and left my drink unattended. I had to retrieve it myself. I hope the staff can improve multitasking and prioritize tasks effectively to enhance customer service.

michael lin

michael lin

4

Ordered a Taro Q Oolong Milk Tea no ice no sugar. Middle of the road tasting. Tea was there but not super prominent. Very generous serving of the Taro Q balls. Quenches a thirst.

E

E

3

Visited the outlet at Funan and was a little disappointed. Despite having 4 staffs, the service was slow and i waited > 30 minutes. On top of that, I noticed one of the staff handling toppings had very long, unkempt hair that was covering his face. It didn’t look hygienic at all, and I was genuinely concerned about the possibility of hair falling into the drinks. Not sure what the hygiene standards are, but this didn’t seem up to mark.

Skye Cai

Skye Cai

4

Very busy small outlet. Running low man power. The oolong peach milk tea with the tea Taro Q is great. Peach tea has strong peach taste. The Taro Q has the real chunky taro in it.

Tina S

Tina S

3

Picked the top 1 golden bubble milk tea 25% sugar and less ice. Not strong tea flavour but was ok.

S

S

3

As a returning short-term visitor to Singapore, I’ve used my UK Santander card here for years without issue. On the evening of 13 April, I was told that Visa cards are not accepted, and in the moment, I mistakenly thought mine was a Visa (it had just been renewed and I forgot it’s now a Mastercard). The staff sounded very certain, so I didn’t insist and had to find a makeshift way to pay. Later, I checked and it seems highly likely my card would have worked. The experience felt unnecessarily rigid and left me with a rather cold impression, which was disappointing.

Asia Apparel

Asia Apparel

4

Fast service even during peak lunch hours.

Phelia Allison

Phelia Allison

1

Order the matcha latte. Told the staff sugar level 50% but the drink doesn’t taste sweet. It taste like no sugar tea. Don’t recommend drinking matcha latte from koi and will never order and come again. The drink taste disgusting.

Han Htun Zaw

Han Htun Zaw

3

Finally, a koi outlet in Funan. It’s a pretty new store. Located at B2. No space for waiting area and no self-service kiosks.

Evelyn Lau

Evelyn Lau

1

Bought two cups of bubble tea yesterday, brought it home without checking and found that the bobas were missing on both cups! Paid a dollar each for the bobas! Must I really check now that each time I buy from Koi?