Restaurant Captain

Responsibilities

• Supervise daily dining operations and ensure smooth service flow
• Greet and assist guests, ensuring excellent dining experience and customer satisfaction
• Take and confirm orders accurately, coordinate with kitchen and service staff
• Assign duties to servers and monitor performance to maintain service standards
• Handle guest inquiries, feedback, and complaints in a professional manner
• Train, guide, and motivate service staff to uphold company standards
• Ensure cleanliness, proper table setup, and compliance with hygiene standards
• Assist in stock control of service-related items (cutlery, glassware, etc.)
• Support management in implementing promotions, upselling, and special events
• Perform opening and closing duties as assigned

Requirement:

• At least 2 years of experience in F&B service
• Strong leadership, communication, and interpersonal skills
• Customer-oriented with passion for delivering excellent service
• Ability to manage a team in a fast-paced restaurant environment
• Good knowledge of menu, and beverage service is an advantage
• Positive attitude, well-groomed, and professional demeanor
• Able to work weekends, and public holidays